Tuesday, April 12, 2011

TDG On Fire With Contract Haulage For Over A Decade

Electrical Manufacturer Signs New Three Year Deal
Shipping News Feature

UK – Yesterday in an article we mentioned how Rene Falch Olesen, Managing Director of DSV Road said he felt 13 – 14% of customers would inevitably fall away from a freight and logistics supplier during an average year, so to keep a customer for over a decade then see them sign a new three year contract amidst praises from the supplier is worth a mention, and such is the case of electrical manufacturer Glen Dimplex and their haulage contractors of choice TDG.

TDG, now part of the integrated supply chain group Norbert Dentressangle, first started back in 2000 carrying articulated loads throughout the UK into the major multiples plus running a groupage service to smaller retailers, and service has continued uninterrupted ever since. TDG work with Glen Dimplex Home Appliances from that company’s 450,000 square foot warehouse in Stoke on Trent and in particular, on this business, TDG has taken an innovative approach to cost by generating backhaul revenue and has reduced idle shifts by finding supplementary work.

Paul Brereton, TDG Contract Manager, was naturally delighted by news of the new contract, saying:

"Even though we have a great working relationship with Glen Dimplex, we are never complacent about our customers. We are always looking at ways we can reduce costs and improve efficiencies. Our in-house developed transport-planning software gives us visibility of the whole of the UK transport situation. This, combined with the scale of our company, provides opportunities to minimize empty running which saves our customers money and removes empty miles too."

Glen Dimplex Home Appliances is part of Glen Dimplex Group, the world's largest electrical heating business. Its brands include Stoves, Belling, New World, Lec, Morphy Richards, Xpelair, Dimplex and Roberts Radio and its products range from irons and vacuum cleaners to fridges, cookers and fires and their Head of Logistics, Ian Worsley, said working in partnership with TDG has helped his company reduce cost per box delivery rates and their attention to extra contract logistic work has helped generate cost reduction for both parties.