Friday, May 31, 2019

Snippets - Your Chance to Catch Up on Freight and Logistics News Items You May Have Missed  

Some Smaller Stories from the World of Shipping

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Shipping News Feature UK – Concerned by damage to containers when collected by road haulage operators DP World Southampton has issued a useful information sheet to instruct companies on the correct use of equipment fitted with two or four prong guides which are prone to puncturing the floors of the boxes when they are loaded onto the trailers by straddle carriers.

The information sheet (downloadable here) also advises on stowage of bulk or liquid cargoes and points out that, should a trailer guide pierce a container loaded with such freight, total loss of the cargo may result. DP World has therefore stated it reserves the right to refuse the loading of a container should the regulations regarding prongs be ignored.

UK – The UK's largest ferry operator has become the first organisation in the country to be awarded a new level of ‘Global Standard’ accreditation for the helpfulness and professionalism of its customer operations staff. CalMac's 44 strong Customer Service Team has been given the much coveted quality assurance mark by the Contact Centre Association (CCA). Every year CalMac staff deal with almost 400,000 phone calls and 37,000 emails covering ferry bookings, enquiries, claims and complaints.

Although accreditation is held by more than 300 private and public sector organisations across the UK, CalMac are the first to pass the new more stringent customer service audit. Last year CalMac carried more than 5.3 million passengers and 1.3 million vehicles. Its 33 strong fleet serves 26 routes to island and remote mainland locations. The CCA assessor highlighted a number of strengths in the team describing it as a ‘competent, well managed, highly customer focused operation.’

UK – Getting rid of disposable plastics is at the very top of the news agenda currently and therefore for the latest client to outsource its supply chain requirements to Walker Logistics fulfilment centre at Reading, is likely to witness a busy time in the forthcoming months. The Wholeleaf Company uses naturally fallen Indian palm leaves to make disposable plates, bowls and platters.

Walkers recently won the United Kingdom Warehousing Association’s Environment Award and hold Soil Association accreditation to operate as an organically certified warehouse meaning it can process both retail and trade orders that contain organic products. Wholeleaf meanwhile have a prestigious and growing client base and Walkers will serve both this and B2C orders placed via the Wholeleaf Company’s online portal.

UK – This week saw the Migration Advisory Committee (MAC) publish its full review of the Shortage Occupation List (SOL) and the opinions expressed have upset the Freight Transport Association (FTA) as it accuses the MAC of only valuing academic not practical qualifications. With the number of road haulage drivers already at a critically low level, and far too few resident, suitably qualified personnel to replace the ageing workforce, the FTA certainly has a point. Sally Gilson, FTA Head of Skills Development, said:

”The report highlights that there will be no long term route for so called lower skilled workers to come and work in the UK post Brexit. By classifying HGV driving as a level 2 qualification, government is ensuring that it won't qualify on either the SOL or fit within the new immigration system, leaving logistics searching for the workers needed to keep the country trading. the regulatory knowledge and the skills required to drive an HGV are complex and should not be dismissed."

FINLAND – WORLDWIDE – Ship owners will be pleased to note that Wärtsilä now offers Reverse Osmosis (RO) plants, as well as its existing line of Evaporators. Reverse Osmosis is a water purification technology that uses a semi-permeable membrane to remove salts and ions from seawater to provide fresh water.

The two technologies can be combined into a Wärtsilä developed Smart Fresh Water Generation System to secure a cost-effective and fully automatic solution. The Wärtsilä RO systems deliver between 10 and 1500 m3 per day of fresh water. They feature a modular and flexible design, and are customised to meet the operational and space requirements of the vessel. The system is applicable to virtually all vessel types.

US – GERMANY – The first of fourteen brand new Boeing 777 Freighters ordered by DHL took the skies on Saturday May 25 on its first paying assignment. The airplane took off from Cincinnati/Northern Kentucky International Airport (CVG), its home operating base, clad in DHL's familiar yellow and red livery, the 777 with the registration number N-705GT departed to Bahrain on its commercial maiden flight.

With a payload capability of 112 tonnes and a range of 9,200 kilometres, the B777F has the largest capacity and range of all twin-engine freight airplanes. They are also more fuel efficient and reliable than older models, reducing CO2 emissions by 18% versus the aircraft being replaced. The older B747-400s aircraft will be gradually replaced as the new models arrive, three of which are scheduled to be delivered this year.

ITALY – Maritime crane supplier Liebherr and Mac Port are celebrating a decade of cooperation which has seen the materials handling manufacturer supply an extensive range of port machinery for quay, offshore and earthmoving activities to its Italian agency. Mac Port was created in 1987 based on the vision of Giordano Bilotti who, working as an operator at the Port of Ravenna (Italy), had the foresight to establish a company specialising in the modern mechanisation of port areas.

Giordano’s two sons, Matteo and Fabio moved the business forward and Mac Port has developed continuous professional relations with more than 30 Italian terminals. Mac Port is known not only for its experience, technical offer and product sales, but also for the reliability of its after sales and training services, thanks to the investee company Alliance Port Service.

DENMARK – WORLDWIDE – International project freight forwarder Martin Bencher, which specialises in heavy lift and out of gauge shipments, has now certified all its 29 global offices according to standards within quality, health, safety and environment. The award of certification according to ISO 9001, ISO 14001 and OHSAS 18001 comes after two years of work ensuring the standards are met on every level.

Photo: Apparently manoeuvring a 50 plus foot articulated truck into a 10 foot wide gap isn’t considered ‘skillfull’ enough by the UK Migration Advisory Committee. (Well let’s see you do it then!) From a video of Marie D Mellor demonstrating how to park a trailer.

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