Wednesday, November 29, 2017

Ports and Transport Groups Invest in the Future of Logistics Staff with New Training Programmes

Freight is a Global Trade Which Demands an Influx of Skilled Workers Schooled in Shipping
Shipping News Feature
UK – UAE – Most major employers in the fields of logistics and shipping in general now recognise the importance of skilled employees, properly trained to face their day to day jobs. This week alone three such companies have announced exactly how they are facing the future and ensuring they have a selection of personnel, all adequately prepared to work in the industry.

In the UK, Forth Ports, managers of the Port of Tilbury but whose main interests still lay north of the border, is investing in a new, purpose built, Training Academy located within the Port of Grangemouth, Scotland’s biggest port. The group already has an award winning Logistics Academy at its port on the Thames and now is focusing focus on skills, qualifications and personal development for all employees across its Scottish operations including Dundee, Leith, Rosyth and Grangemouth itself.

Construction on the 420 m2 Academy is due to start in early 2018 with completion expected to be at the end of the year and the facility will provide additional in-house facilities for equipment skills training and new classrooms for safety and soft skills programmes - as well as expanding the existing training and education offering to customers and tenants. Commenting on the announcement, Charles Hammond, Group Chief Executive at Forth Ports said:

"This significant investment demonstrates our commitment to developing our workforce for the present and for the future. People are key to our business and with this new Training Academy in Grangemouth not only will the individuals benefit, but so will our customers. This enhanced training facility will also support our ongoing Corporate Responsibility programmes including support for schools, colleges and local community projects. I look forward to seeing the Academy in 2018."

Still in the UK, Danish group DSV is another outfit investing in the future of its services, this month launching a Traffic Academy programme, which aims to secure the highest level of skilled employees in planning and freight forwarding. The DSV Traffic Academy is a comprehensive educational programme, with a primary focus on improving customer retention, strengthening customer interaction and increasing its economic traffic results. It will look at key processes, such as negotiations with suppliers, traffic planning optimisation and productivity improvement. All basic planner skills are covered and the programme will be adapted to fit the specific needs of each training group.

Students will be presented with practical, real life traffic or logistics cases that they have to solve, providing the best possible economic and customer outcome. The sessions also focus on individual staff development, to increase confidence and provide better business understanding to empower all personnel to make the best decisions, while also encouraging closer cooperation with colleagues, including Sales and Customer Service teams. Jesper Hansen, Managing Director for DSV Road explained:

“The DSV Traffic Academy has trained employees in specific skills required for planning and freight forwarding, in countries throughout Europe including Spain, the Baltics and Ireland. The results from these training sessions have more than paid back the invested effort. The benefits are real and have been measured in terms of Customer Satisfaction results and an increase in profit-making transports. Once the first group of twelve has graduated, there will be a second group who will start the programme. This will continue until all relevant staff have been through the Academy.”

Meanwhile at the Annual UAE Student Forum in Washington DC, port manager and logistics group DP World has launched an internship programme for Emiratis studying abroad. The Emirati Abroad Programme offers UAE Nationals studying in countries where the company operates the opportunity to gain experience in diverse cultures and learn about global trade. DP World Group Chairman and CEO Sultan Ahmed Bin Sulayem, said:

“Our continued investment in the development of our youth will be the foundation of our growth as a company and country and more importantly, this will be our legacy. Our future leaders need to be prepared for a world which is very different to what we see today, where technology and innovation will play a key role in the way we trade across borders. DP World is at the forefront of this change and can offer Emirati students the opportunity to learn and grow their skill sets by experiencing what we do and be a part of our growth journey as we lead the future of world trade.”

Internships will last between two and three months, and will be offered across DP World’s global portfolio of 78 marine and inland terminals in 40 countries across six continents. The experience will entail an industry orientation, followed by an opportunity to work on live business projects and attend networking events, while also getting involved in DP World’s sustainability initiatives to give back to the community. DP World Human Capital Department Senior Vice President Maha Al Qattan, commented:

“Investing in the capabilities of future generations is part of our sustainable legacy – to groom new leaders of trade and business who will inherit what we do today. By providing internship opportunities around the world for UAE Nationals studying in countries where we operate, we are enriching their experiences and their understanding of global economies. The Emirati Abroad Programme will help them make connections, strengthen their prospects and understand how business and trade works in a variety of settings.”

Emirati’s interested in applying can use this link.

Photo: The Port of Grangemouth will host the new Forth Ports Training Academy.