Monday, January 27, 2020

Parcel Carrier Adopts New Barcode Software for Home and Business Deliveries

As Scale of Trade Grows so the Need for More Technology Matches It
Shipping News Feature

UK – The scale of parcel delivery volumes handled by the country's fleet of couriers these days was simply unimaginable just a generation ago, and the trade is growing. A typical example is home and business delivery group Yodel, which now handles over 145 million parcels from 50 locations.

The private Barclay brothers owned company has now integrated barcode scanning software from Scandit, the enterprise technology platform for mobile computer vision and augmented reality (AR), into its newly developed driver and courier app in a bid to improve performance.

With so many self-employed couriers out on the road, Yodel needed the scanning app to work on all models of smartphone to support its bring-your-own device (BYOD) policy, Scandit software fitted the bill as it supports over 20,000 smart device models.

The technology therefore works on delivery drivers own smartphones, or any future company provided hardware, on the Yodel app which is designed for both Android and iOS devices. Colleagues can process deliveries while out on the road and confirm proof of delivery in real-time with a quick barcode scan. Yodel’s Chief Digital Officer, Adam Gerrard, said user satisfaction with the app’s scanning was high from the very first release of the app with the Scandit scanning software installed, continuing:

“The app has been deployed rapidly to more than 600 users, on time, with no issues, and has transformed our on-the-road courier experience. We’ve been delighted with our partnership with Scandit in terms of product quality, technical support and their roadmap for future innovation. This support has been critical to the success of the programme, which will continue in 2020.”

To drive further productivity gains, Yodel says it plans to use Scandit’s MatrixScan and augmented reality (AR) features in both this app and a new app for service centres. This provides the ability to scan multiple items in one go and view instructions and information as an AR-overlay, with Yodel expecting this to help speed up loading at depots and reduce the time taken to find packages in vans. Samuel Mueller, Scandit CEO, commented:

“We love working with an organisation that embraces innovation and the business benefits to be gained from computer vision technology. We look forward to continuing to support Yodel to further digitalise and future-proof its business.”