Tuesday, October 23, 2012

Pallet and Container Supply Group Achieve ISO Certification

Confirmation of Quality for CHEP USA
Shipping News Feature

US – Providers of pallet and container pooling services, Chep USA, has achieved certification as an ISO 9001:2008, Quality Management Systems compliant organisation, accredited by the Standards American Registrations Authority (SARA) of Pleasanton, California. Achieving ISO 9001 certification means that Chep USA was benchmarked against other mature businesses and found to have a best-in-class quality system. Skip Miller, Chep Vice President of Global Quality, said:

“At Chep, we are committed to delivering on our quality commitments to our customers. Achieving ISO 9001 certification means we now have an international entity certifying all aspects of our quality process.”

To become certified as ISO 9001:2008 compliant, Chep USA underwent a 12-month evaluation process that included the implementation of a formal quality management system (QMS), as well as robust employee training on formal operating procedures and measurement systems related to quality. The process culminated with a ten day, third-party audit by SARA to confirm that the company’s quality system met the standards required for certification. A certificate of registration was issued on August 24th, 2012.

ISO 9000 is a family of standards related to quality management systems and is designed to aid companies in ensuring their quality processes are robust and applied consistently across the entire organisation. ISO 9001 is a worldwide standard administered by the International Organization for Standardization (ISO), based in Switzerland. ISO 9001 is currently in use by close to one million organisations around the world. Kim Rumph, President of Chep USA, added:

“Becoming ISO 9001 certified is a validation to our customers that we are committed to consistently delivering product and service quality excellence to everyone we serve. This international certification of our quality processes provides our customers with an added sense of confidence that Chep USA is a strategic supply chain partner.”