Tuesday, January 8, 2019

New Cargo Management System to Process a Million Tonnes of Air Freight

First Stage Implementation of Cloud Technology Completed in Luxembourg
Shipping News Feature
LUXEMBOURG – Hermes Logistics Technologies (HLT) has successfully completed the first phase of the implementation of its Hermes 5 (H5) Cargo Management System at Luxembourg Airport. The system is a customised version installed for LuxairCARGO, one of the largest ground handlers in the world, which processes a yearly total of one million tonnes of air freight. The upgraded version of H5, which will be fully implemented by mid-2019, also includes features such as a new Customs interface, designed to help speed up cross-border Customs clearance, as well as real-time tracking functionality and data analysis, which reduces delays and backlogs.

The system operates via a Cloud infrastructure intended to give flexibility in key areas in both management and operations, improving service management, revenue accounting, automation of processes, and avoiding Service Level Agreement (SLA) failures. It also consolidates Customs documents for one inbound shipment, increasing administrative and cargo processing efficiency. Laurent Jossart, Executive Vice-President, LuxairCARGO, observed:

“For one inbound flight to Luxembourg Airport, there can be as many as 20 different trucks which transport its payload onto the next leg of its journey. This tailored version of H5 will help LuxairCARGO to handle one million tonnes of airfreight cargo a year and save significantly on time and costs.

“We successfully migrated to the Hermes 5 Cargo System in October 2018 [it] not only provides the level of automation we require, but also guarantees the possibility to interface with all our other existing operational systems. Hermes has also allowed us to enhance our quality and has contributed to a standardisation of our processes.

“During the implementation, the Hermes Logistics Technologies (HLT) team of cargo and technical experts provided on-site support to LuxairCARGO, which meant the system went live successfully and in very good timing."

The customised version of H5 running at Luxembourg provides an advanced trucking functionality, essential for an airport which lies in such a central European location. The system, which is being rolled out globally, also has software as a service (SaaS) implementation capable of running within any Cloud Service, which its makers say allows the Hermes framework to seamlessly integrate with any internet enabled devices.

Hermes commenced the global rollout of H5 earlier in 2018 with the implementation of its CMS at ALS Cargo Terminal Co, Ltd at Noi Bai International Airport in Hanoi, Vietnam, followed by UASL (Ultramar Group) at Comodoro Arturo Merino Benítez International Airport Santiago, Chile; GMR Group at Hyderabad International airport Hyderabad, India; and most recently with RSA National at Dubai Air Cargo Terminal, Dubai.

Photo: The LuxairCargo centre.