Tuesday, June 19, 2018

Logistics Survey Indicates 3PL Companies Lag Behind as Supply Chain Developers

Prequel to Annual Debate Shows Technology Groups Seen as Freight Industry Drivers
Shipping News Feature
UK – WORLDWIDE – Results of the latest survey from supply chain and logistics consultancy SCALA will come as no surprise to those with their fingers of the pulse of the 'forgotten' industry. The survey, released ahead of the SCALA Annual Supply Chain Debate, now in its 15th year, indicates that third party logistics (3PL) companies are the weakest drivers of developments in supply chain and customer service.

Veterans of the industry will see this as proof that the non-asset holding bodies often look to take more from the profession than they offer in return compared to other players. Respondents to the survey, a mix of directors and senior managers from retailers, manufacturers, logistics companies and technology providers, overwhelmingly cited technology providers as the main drivers of change.

86% said that group contributed significantly to developments, followed by retailers at 71%, with manufacturers and logistics providers well down. Even more striking was further criticism of the logistics sector with a dramatic 76% saying they thought that such companies should be contributing a lot more. John Perry, managing director of SCALA, said:

“The findings of our pre-debate survey have shown distinctly divided opinions about who is driving changes in the supply chain sector. A number believe that consumers are the main driving force behind industry innovations. However if Jeff Bezos of Amazon believes it’s Amazon’s role to innovate, not the job of the consumer, and that Amazon focuses on enhancing and developing new consumer experiences, then it’s not the consumers driving requirements, it’s the new businesses.

“The ‘disrupters’ are driving the new world, and everyone else is having to follow the new expectations set. With the many differing opinions, and the supply chain playing a crucial role in business success, this is going to be one of our best ever debates. In addition to our speakers, it’s a great opportunity for the industry leaders to discuss their views.”

Held annually, the theme for this year’s SCALA event, as will now be clear, is ‘who is driving developments in supply chain and customer service - retailers, brand owners, logistics companies or technology providers?’. With some initial insight provided by the pre-debate survey, the event will offer the chance for more in-depth discussion amongst industry leaders.

Confirmed to speak at this year’s event, to be held in the impressive grounds of the historic Coombe Abbey in Warwickshire on 28th June 2018, are Gavin Chappell, Supply Chain Director at Dunelm, Darren Jones, Head of Logistics Strategy and Development at Sainsbury’s, Paul Durkin, Director of Home and eFulfilment at Wincanton, Clare Bottle, Associate Warehousing Director at Coca-Cola European Partners and Stephen Watson, Director of Product at Microlise.

Tickets for the event are priced at £95 for CILT Members or £135 for non-CILT members and booking reservations can be made HERE.

Photo: A shot of the 2017 SCALA event.