Thursday, August 29, 2019

Logistics Digital Transformation Continues as Freight Forwarder and Airline Cooperate

Electronic Cargo Booking Services Created
Shipping News Feature
WORLDWIDE – International freight forwarder Kuehne + Nagel and air freight carrier Air France KLM Martinair Cargo have joined forces to improve integration of their electronic booking processes. In a proof of concept that was recently brought to conclusion, the two companies enabled total host-to-host connection through application programming interface technology (API) allowing for a system-based, integrated and interactive match between available capacity and demand.

This is apparently the first time that an airfreight carrier and a global logistics provider have created a direct system-to-system connection that transforms manual quotation and capacity booking process into a digital automated solution, fostering collaborative relationships and next-generation supply chain practice. Yngve Ruud, Member of the Managing Board of Kuehne + Nagel, responsible for airfreight, said:

"The successful conclusion of our proof of concept with Air France KLM Martinair Cargo is a further step forward in eTouch, Kuehne + Nagel’s digital transformation process and initiative to offer a seamless digital customer journey. Thanks to the new interface, we increase speed, accuracy and efficiency, to the benefit of our airfreight customers all over the globe."

The two protagonist say they both hope that customers will benefit from the experience of the new full digital offering, including ad-hoc quotations, capacity availability inquiries, dynamic pricing and real-time e-booking functionalities. Following the successful proof of concept, both companies have agreed to further develop the solution and to start the roll-out in Europe and South Asia Pacific. Marcel de Nooijer, EVP Air France-KLM Cargo and Managing Director of Martinair, commented:

"At Air France KLM Martinair Cargo, we keep innovating to provide connected and tailored solutions to our business customers around the world. In this context, enriching Kuehne + Nagel’s in-house systems with our digital services is another step towards the digitisation of our industry."