“We welcome Coast, Karen Millen, Oasis and Warehouse to our growing retail fashion business, and look forward to these long-term partnerships. Ten year contracts are rarely seen in our industry, and I believe that these are testament to our ability to design truly effective solutions, optimise supply chain operations and provide service quality that stands the test of time.”
The Ceva operation, which operates on four floors, will serve the four brands’ 752 stores and concessions in the UK, and 29 international markets across Europe, Middle East, Russia, Far East and Latin America. Ceva will handle all relevant Customs clearance activity as well as having 4PL responsibility in North America and Hong Kong. Ceva will also manage reverse logistics activity and customer returns for the four brands, and carry out essential end of season de-stocking activity. Andy Ware, CFO of Karen Millen said:
“I’m confident that through utilising Ceva’s domestic and international networks we’ll see a real advancement in our ability to reach and serve our expanding consumer base in both our emerging and developed marketplaces.”
These new agreements represent significant progression into the e-commerce market for Ceva, which will undertake the co-ordination of around 1 million orders per annum for the four brands, as well as an eBay sales and fulfilment operation for Warehouse’s end of season stock. Sanam Soufipour, CFO of Oasis and Warehouse observed:
“With Ceva’s culture of operations excellence and quality management expertise, we’re in no doubt that the team will manage a smooth transition ahead of peak season as well as optimise the overall performance of our supply chain operations."
Photo: Courtesy of Karen Millen.
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