Wednesday, March 20, 2019

e Commerce Start Ups Can Look to Freight Forwarder for Complete Logistics Package

New Support Option for Order Fulfilment, Tracking of Goods etc.
Shipping News Feature
HONG KONG – With the seemingly unstoppable growth in e-commerce no logistics agency can afford to ignore developments, and one well known forwarder, U-Freight, points out that this explosion of trade has had a side effect of significantly increasing the number of small start-up operations as the global market develops apace.

Noting that these smaller operations often have limited resources and are looking for cost effective behind-the-scenes assistance with order fulfilment, the U-Freight Group has launched e+ Solutions, a new product designed to assist with this, plus the associated logistics and administration operations.

The new e+ Solutions service, which will initially be offered from U-Freight’s e-commerce fulfilment centre in Hong Kong, offers a comprehensive e-commerce logistics package, from dedicated storage space for the entrepreneurs' products, to order processing and fulfilment services, including final delivery to customers. The process is also supported by the constant support of a workforce that already has significant experience in fulfilling e-commerce orders on an international level.

Clients will benefit from complete data transparency, with real time inventory updates, plus web and mobile app access for immediate management and status updates of order instructions, plus subsequent live reporting of delivery tracking. They will receive push notifications on order status, and the service will be backed by a 'live chat' facility enabling instant customer services follow up. U-Freight Group chief executive officer, Simon Wong says:

“We are seeing a growth in the number of online channels and platforms dedicated to e-commerce, which small entrepreneurs are using to sell their own designs and products. Competition in logistics is fierce. Finding and capitalising on niche sectors of the business is key to success. That has been a fundamental characteristic of the U-Freight Group during our 50-year history, e+ Solutions is another example of how we are utilising technology and infrastructure to help deliver bespoke logistics solutions.”