Friday, September 28, 2012

Con-way Freight Recognised as Best Less Than Truckload Cargo Road Haulage Carrier - Again

Second Consecutive Award for Michigan Based Outfit
Shipping News Feature

US – For the second consecutive year Con-way Freight, a less-than-truckload (LTL) road haulage carrier and subsidiary of Con-way Inc, has been named LTL Carrier of the Year by home appliance manufacturers Whirlpool Corporation. This is the third time Con-way Freight has earned the award since it became a primary cargo carrier for Whirlpool in 2007. Con-way Freight has provided LTL service to Whirlpool for more than a decade, serving its inbound transportation needs moving consolidated freight from plants to production facilities.

As part of its overall supply chain quality process, Whirlpool annually conducts an evaluation of its transportation service providers. This process measures and ranks carriers for qualities such as on-time service, driver professionalism and safety performance, equipment quality, electronic data interchange (EDI) compliance, EPA SmartWay score, invoice accuracy and damage and loss claims. The program also considers feedback on carrier performance from Whirlpool's internal as well as end-user customers. Michelle VanderMeer, senior director for Whirlpool Corporation's North America logistics operations said:

"Whirlpool Corporation interacts with hundreds of suppliers throughout the year. Con-way has provided a high level of customer service with zero capacity issues, and carries the highest less-than-truckload volume for Whirlpool. We were excited to recognise Con-way for their superior performance."

Greg Lehmkuhl, president, Con-way Freight, said that the company strives to continuously improve its performance from year to year and that it is a tremendous honour for the company to once again be recognised by Whirlpool for the service Con-way Freight provides. He added that LTL trucking is a team sport, and the award is a testament to the great teamwork the staff exhibit to ensure the firm can remain a trusted carrier for Whirlpool by meeting the highest standards of excellence and customer care.